Privacy Policy
Last updated: February 16th, 2026
indulgehealthybakery.com is a website owned by Indulge Health Bakery (“Indulge”, "اندلج للمنتجات", "Indulge الغذائية" “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website(s) or interact with our products and services (collectively, the “Products”).
This Privacy Policy applies to visitors to our website and users interacting with Sonar AI-powered experiences. It does not replace contractual obligations we may have with our business customers.
1. Information We Collect
a. Information You Provide to Us
We may collect information you voluntarily provide, including:
- Name
- Email address
- Company name
- Phone number
- Addresses
- Information submitted through contact forms, demo requests, or communications
b. Information Collected Through Our Services
When you interact with Indulge Health Bakery-powered systems (e.g. AI voice or text agents), we may collect:
- Conversation content (voice or text)
- Call metadata (time, duration, routing)
- Order-related information provided during interactions
- Contextual information necessary to complete the requested task
This information is collected on behalf of our business customers, who determine how the data is used.
c. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser and device information
- Pages viewed and interactions
- Referring URLs
- Cookies and similar tracking technologies
2. How We Use Information
We use information to:
- Operate and improve our Services
- Provide AI-powered customer interactions
- Respond to inquiries and demo requests
- Monitor performance and reliability of our systems
- Improve accuracy, quality, and user experience
- Ensure security and prevent misuse
- Comply with legal obligations
We do not sell personal data.
3. Cookies and Analytics
We use cookies and similar technologies to:
- Operate and maintain our website
- Understand usage and performance
- Improve content and functionality
You can control cookies through your browser settings. Disabling cookies may affect some features.
4. How We Share Information
We may share information with:
- Service providers that support our infrastructure (e.g. hosting, analytics, communications)
- Business customers, when data is collected on their behalf
- Legal or regulatory authorities, if required by law
- Successors in the event of a merger, acquisition, or asset sale
All third parties are required to maintain appropriate safeguards.
5. Data Processing Role
In many cases, Indulge Health Bakery acts as a data processor on behalf of our business customers, who are the data controllers. Our customers determine how personal data is collected and used through the Services.
If you have questions about how your data is handled in these contexts, please contact the relevant business directly.
6. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Services
- Meet contractual obligations
- Comply with legal requirements
Retention periods may vary depending on the nature of the data and the customer configuration.
7. Data Security
We implement reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent where applicable
Requests can be made by contacting indulge@indulgehealthybakery.com. If Indulge Health Bakery processes data on behalf of a business customer, requests should be directed to that customer.
9. International Data Transfers
Your information may be processed in countries other than your own. We take reasonable steps to ensure appropriate protections are in place for international transfers.
10. Children’s Privacy
Indulge Health Bakery’s Products are not intended for children, and we do not knowingly collect personal data from individuals under the age required by applicable law.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy, please contact: